Job description

TECHNICAL

•	Develop concepts for the market using company’s products and work in close relation with the development team to develop functionalities to complement our product portfolio. 
•	Manage both internal and customer projects, assist in sharing knowledge, and give guidance to the customers/ project team. 
•	Provide technical support to customer and meet customers together with the sales team to achieve the company business objective on product acceptance and approval.
•	Co-ordinate and conduct workshop activities, training programs as well as tailor made sessions for the customers by conducting roadshows/ demo classes. 
•	Assist QA/QC and R&D to prepare samples for technical and sensory evaluations in conjunction with developments of new and improved ingredients and resolve any technical issues as needed.
•	Run application test with customers or internal customer R&D.
•	Reports promptly and identify potential trends for all business trips (local/overseas).
•	To work closely with the key account customers and field associates to gather information on market trends and competitors’ activity. 
•	Conduct product testing and assessment of cakes and confectionery in the market.
•	Responsible in the development of training program and providing it to the sales, research & development and application department.
•	Responsible in participating in domestic/overseas tradeshows/ exhibitions/ roadshows upon request by the company management.

SALES
•	Handle customer complaints related to sales department constructively; must ensure every complaints received are addressed clearly and resolved n timely manner with no delay. 
•	Work closely with the business development team to plan for new sales activities and provide technical supports to the sales team.
•	Update existing customers for new products launched and promotions held by the company. 

Key Deliverable: 
•	To ensure good coordination between research & development department and sales department by providing technical advice
•	Constantly work together with the company in generating new ideas for the application of Green House Ingredient’s products, specifically in the new recipes of cake/bread/cookies and other related confectionery.

                    

Requirements

-	Strong industrial bakery,  confectionery and pastry knowledge 
-	Able to think out of the box and strives for continuous improvement. 
-	Having problem solving understanding to identifies and resolves problems a timely manner and works well within the group. 
-	Passion for food and intimate knowledge of ingredients and blends
-	Ability to innovate and create in a commercial environment
-	Prior experienced in HACCP and food development
-	Experience in food technology is highly desirable 
-	Experience with food ingredients and mass production of food is preferred. 

                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

• Age Range of Candidate: None
• Experience: 2 year(s)
• Specific Work Location: -