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Customer Service (Malay Only) Full Time
 DCT LIVE SDN BHD
 Selangor
  Salary : MYR 1800 - 2500
  Visit : 110
Job Details
Junior Executive
Customer Service
Primary/Secondary School/SPM/"O" Level
Selangor
MYR 1800 - 2500
1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3.Follow up to ensure that appropriate actions were taken on customers requests.
4.Refer unresolved customer grievances or special requests to designated departments for further investigation.
1 years
Around 18 years old to 40 years old
Requirements
• Being flexible
• Using initiative
• Communication and listening
• Information technology
• People management
• Organisation
• Customer service
• Being confident and focused
• Being professional and courteous
• Being open minded
• Resolving problems quickly
• Being thorough and analytical
• Malay only
• Can start working immediately
Main Office
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