Job Description
Provide Pre-sale testing and after-sales service support to customers, such as the installation, maintenance and repair of company sold products.
Take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.
Essential Skills and Competences
advise on merchandise features
communicate with customers
contact customers
create solutions to problems
execute after sales activities
guarantee customer satisfaction
implement customer follow-up
provide customer follow-up services
Please get in touch with us for more information.