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CUSTOMER SERVICE (Junior Executive)

Johor
Full Time
Junior Executive
Higher Secondary / STPM / "A" Level / Pre-U
MYR 2200 - 2800
122 Views

Job description

Filing of documentation, records, notes and all correspondence.
Managing inventories and maintaining updated records of purchased products, delivery information, and invoices.
Maintain a positive, empathetic, and professional attitude.
Respond promptly to inquiries.
Know products thoroughly to answer questions.
Keep records of interactions, transactions, comments, and complaints.
Coordinate with colleagues as necessary.
Provide feedback on customer service efficiency.
Ensure customer satisfaction and professional support.
                    

Requirements

Mandarin speaker is preferable, as mostly deal with clients from China
Good interpersonal and communication skills
Be able to deal issues independently
Positive working attitude and responsibility
Ability on multi-tasking and work independently
                    

Benefits

Bonus.
Allowances / Incentives (Transport, Attendance)
Company Activity (Team Building, Annual Dinner, Company Trip)
Casual Wear to Work
Positive Working Environment KTV room in the office
                    

Additional Information

  • Age Range of Candidate: 19 to 29 years old
  • Experience: 1 year(s)
  • Specific Work Location: -

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