Job description

Handle & respond to customer enquiries efficiently and professionally.
Make cold calls & confidently present company services to potential clients.
Use LinkedIn & social media to identify, connect & engage with prospects.
Maintain a positive, empathetic & professional attitude in all customer interactions.
Update & manage customer data, interactions & feedback accurately in the system.
Resolve customer issues & requests promptly by following company processes.
Share insights & customer feedback with relevant teams to improve our services.
Deliver  excellent service quality to achieve company goals & customer satisfaction targets.
Analyze & solve problems quickly and accurately.
Stay adaptable and resilient when handling change in a fast-moving environment.
Follow up diligently on customer requests and maintain good relationships.
                    

Requirements

Strong English communication skills - both spoken and written.
Confident, persuasive, and able to build rapport easily over the phone or online.
Experience in telesales, customer service, or inside sales will be an advantage.
Familiarity with LinkedIn, CRM systems, and social media networking tools.
Problem-solver with a positive mindset and attention to detail.
Team-player who can also work independently and meet targets.
Adaptable to a dynamic, goal-driven work environment.
                    

Benefits

Opportunities for career advancement and continuous skill development.
Flexible work arrangements and work-life balance initiatives.
Comprehensive health and wellness benefits.
Competitive salary and performance-based bonuses
Supportive team culture that values your contribution and ideas.
Exposure to tech and IoT industry with innovative, fast-growing clients.
                    

Additional Information

• Age Range of Candidate: None
• Experience: 1 year(s)
• Specific Work Location: -