Job description

Manage and create engaging content for social media platforms (Facebook, Instagram, TikTok & other platforms).
Plan and execute posts, handle FB Ads, and respond to customer inquiries.
Edit and publish product and company photos/videos on social media channels.
Address customer inquiries from various channels (hotline, social media) with accurate, helpful information.
Escalate relevant issues to appropriate departments to ensure timely resolution and improvements.
Build customer relationships to support sales efforts and increase conversions.
Assist in planning, managing, and optimizing marketing campaigns across platforms (e.g., Facebook, Instagram, Display Marketing).
Collect and analyze client feedback to make proactive adjustments to projects and campaigns.
Support event and campaign organization for maximum brand impact.
Develop compelling content for social media posts, blog articles, newsletters, and website updates.
Collaborate with management to devise impactful marketing strategies based on customer behavior analysis.
Create and implement digital marketing strategies with the Marketing Manager, focusing on customer behavior insights.
Track customer interactions and feedback to enhance satisfaction and improve overall marketing efforts.
                    

Requirements

Preferably 1 or 2 Year of working experience in the related field.
Having photo edit or video editor skill, familiar with social media platform will have an added advantage.
Good sense in design, copywriting and video production preferred.
Candidate must positive, active and creative mind, sensitive and have market sense.
Candidate must possess own transport
Proficient in English, Bahasa Malaysia and Mandarin.
Able to work at Taman Nusa Bestari 
Able to work for 5.5 days. Working Hour: 8.30am – 5.30pm (Mon-Fri) & 8.30am – 1.00pm (Alt Sat)
Fresh Graduate are encouraged to apply.
                    

Benefits

If you interested in this position, just click "APPLY" button for application.

Or fill in the google form : ( https://forms.gle/8euT1uSnuskWajTG8 )

Or you may direct send in your resume to hr@kowhock.my.

Or you may direct contact Ms Hanna (016-7023398) / Ms Rachel (013-7249833)

****We regret that only shortlisted candidates will be notified.****
                    

Additional Information

• Age Range of Candidate: 18 to 45 years old
• Experience: 1 year(s)
• Specific Work Location: -