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Customer Service Executive (Junior Executive)

Kuala Lumpur
Full Time
Junior Executive
Primary / Secondary School / SPM / "O" Level
MYR 3500 - 5000
28 Views

Job description

Basic Salary + Commission = RM 3500 to RM 5000
Managing sales inquiries through Facebook, Instagram and social media platform, promoting health screening products and close deal as well as upselling other screening products
To work closely with other team members to achieve the monthly sales target
Approach customers from enquiries to capture the new leads with name, contact number, email, patient main concern and etc
Provide a positive customer service experience through various online communication tools responding to client requests and anticipating unstated needs
Develop and maintain positive customer relations and coordinates with doctor and nurses to ensure customer requests and questions are handled appropriately and in a timely manner
Assist to arrange customers' appointments and to sign up any interested products
Assist in resolving customer complaints tactfully
Perform any other duties as assigned by superior and management
                    

Requirements

SPM / STPM / Diploma / Degree with at least 1 year experience in any call center is added advantage
Fresh graduates are encouraged to apply as training will be provided
Proficient in basic languages English and Mandarin (both written and verbal)
Basic Competency of Microsoft Office Suite (Excel, Word & PowerPoint)
Experience in medical industry will be an added advantage
Must be highly motivated, initiative, sales-oriented and willing to learn.
Flexibility towards fast changing priorities and business processes.
                    

Benefits

Please get in touch with us for more information.
                    

Additional Information

  • Age Range of Candidate: None
  • Experience: 1 year(s)
  • Specific Work Location: -

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