Job description

1. Clinical & Patient Care
Animal Restraint: Safely and compassionately restrain dogs and cats during exams, blood draws, vaccinations, and clinical procedures to ensure the safety of the patient, veterinary surgeons, and staff.

Patient Monitoring & Husbandry: Feed, exercise, and clean cages for hospitalized pets or boarders; monitor patient well-being and report any changes in status to the veterinary team.

Surgical & Treatment Prep: Clean, sterilize, and pack surgical instruments; assist in prepping patients for surgery (e.g., shaving, cleaning surgical sites).

Laboratory Assistance: Help collect and prepare basic samples (feces, urine, blood) for routine laboratory testing or external dispatch.

2. Housekeeping & Inventory Management
Clinic Cleanliness: Maintain a sterile and welcoming environment by regularly disinfecting exam rooms, treatment areas, surgery suites, and cages according to clinic protocols.

Stocking & Inventory: Monitor inventory levels in exam rooms and treatment areas; unbox and restock medical supplies, pet food, and pharmacy items.

3. Front Desk & Client Relations 
Client Care: Greet clients, answer phone calls, schedule appointments, and manage check-ins/check-outs with a warm, professional demeanor.

Medical Records: Help maintain accurate electronic or physical patient files, including logging weights, basic history, and updating owner details.
                    

Requirements

Experience & Qualifications
Education: Minimum of a High School Diploma, SPM, or equivalent.

Experience: Prior experience working with animals in a professional setting (veterinary clinic, animal shelter, or grooming salon) is highly preferred but willing to train the right candidate with a strong passion for animal care.

Technical Skills: Basic computer literacy for scheduling software and recording client details.

Physical & Soft Skills
Physical Stamina: Ability to stand for long periods, bend, kneel, and safely lift animals weighing up to 20kg (with assistance for heavier patients).

Communication & Teamwork: Strong interpersonal skills; ability to communicate clearly and empathetically with both anxious pet owners and busy clinical staff.

Resilience & Adaptability: Ability to stay calm and efficient in a fast-paced, emotionally charged environment, showing a strong stomach for biological fluids and clinical cleanup.

Attention to Detail: Precision in following exact instructions from veterinarians regarding patient care and cleanliness protocols.
                    

Benefits

1. Work-Life Balance & Leave Entitlements
Birthday Leave: Celebrate your special day! Enjoy one day of paid leave during your birthday month to relax and recharge.

Public Holiday Compensation: We respect your time. If you are required to work on a gazetted Public Holiday, you will be fully entitled to Replacement Leave in accordance with clinic policy.

Annual & Medical Leave: Paid annual leave and medical leave allocations provided upon completion of your probation period.

2. Healthcare & Veterinary Perks
Staff Pet Care Discounts: Staff discounts on veterinary treatments, surgical procedures, and clinical services for your own personal pets.

3. Career Growth & Workplace Environment
On-the-Job Training: Comprehensive guidance on safe animal restraint, clinical procedures, and advanced veterinary care equipment.

Professional Development: Opportunities to learn specialized areas of veterinary rehabilitation, clinical nursing, and clinic operations.

Uniforms Provided: Comfortable, professional clinic scrubs provided by the company
                    

Additional Information

• Age Range of Candidate: 18 to 40 years old
• Experience: None
• Specific Work Location: -